Skip to content
Boise · Meridian · Nampa · Eagle · Kuna · Garden City(208) 568-8013
Single-story ranch house with a wet driveway and the Boise foothills behind under a clear sky

Boise, Idaho

Water damage help across the Treasure Valley

Burst pipe, wet crawl space, irrigation water, sewer backup, mold or smoke? One call connects you with an independent restoration contractor in Boise and the nearby cities.

Call (208) 568-8013No forms. You talk to a contractor.

Before you call

  1. 1Stay safe. Keep clear of water near outlets, cords and the panel, and away from sewage.
  2. 2Shut it off. Close the main valve. In most of Boise, Veolia's after-hours line is (208) 362-7304.
  3. 3Report sewage. Boise Public Works: 208-608-7200, for backups and overflows.
  4. 4Take photos. The water, the source and damaged things, before anything moves.

Common here

What we hear about most in the valley

Treasure Valley homes have their own weak spots. Each page covers first steps and what to ask.

Standing water on a torn vapor barrier in a crawl spaceCrawl spacesLeaks and irrigation water collect where nobody looks.Read more Irrigation ditch overflowing into a backyardIrrigation waterDitches, laterals and pressurized lines that overflow toward the house.Read more Frozen split pipe with an icicleFrozen pipesCold snaps split pipes in crawl spaces, garages and outside walls.Read more Leaking water heater in a garageWater heatersSlow leaks in garages and closets, or a tank that gives way.Read more

Services

What the contractors handle

Boise rules

Your sewer line is yours

Boise (about 238,000 residents, Census 2025 estimate) is direct about who owns what. Under Boise City Code 10-2-5-2, the property owner is responsible for cleaning, unstopping, maintaining and repairing the private sewer service line, and even pays to clear roots from their property that have grown into the short public section; the city repairs the public line (city code).

Report backups, overflows or raw sewage to Public Works at 208-608-7200 (city sewer page). Drinking water in most of Boise comes from Veolia, a private utility, whose after-hours emergency number is (208) 362-7304 (Veolia).

Call (208) 568-8013

Snow and icicles hanging from a roof edge with a water stain on the soffit below

How it works

From one call to a dry house

No forms, no accounts. Just a phone call.

  1. You call

    Say what happened, where the water or smoke came from and your ZIP code.

  2. You're connected

    The call goes to an independent restoration contractor serving your part of the valley.

  3. They assess

    The contractor inspects, measures moisture, explains what needs to come out and quotes its price.

  4. You decide

    Hire them or not. The agreement is between you and the contractor.

Worth knowing

Boise and Idaho at a glance

  • Permits for tear-out

    Replacing wall coverings is exempt in Boise, but opening walls to the framing needs a permit (PDS).

  • Water heater permits

    Installing or replacing a water heater in Boise needs a plumbing permit.

  • Contractor registration

    Idaho contractors on jobs over $2,000 must register with DOPL and carry liability and workers' comp (DOPL FAQ).

  • Flood insurance is separate

    Standard homeowners policies don't cover flood; flood policies typically have a 30-day wait (Idaho DOI).

  • River flood stage

    The city treats 7,000 cfs on the Boise River as the lower flood stage (flood control).

  • Irrigation districts

    Ditch and canal problems go to the district that runs them. See who to call.

The valley

Also taking calls from

Each city page lists its water and sewer contacts.

New two-story homes with stone accents and three-car garages, mountains in the distanceMeridianCity water and sewer for most homes; Veolia serves some addresses.Older bungalow and craftsman homes with porches under mature shade treesNampaCity Waterworks runs a 24-hour emergency hotline and shuts off meters on request.Large wood and stone homes among cottonwoods beside a river in autumn, foothills behindEagleCity of Eagle water or Veolia depending on the area; sewer through Eagle Sewer District.New single-family homes at the edge of a hay field under a wide evening skyKunaCity water and sewer, with separate after-hours numbers for each.Small older homes and a few new townhomes on a street near a riverside greenbelt with cottonwoodsGarden CityOn the Boise River, with roughly 1,700 properties in the regulatory floodplain.

Questions

What callers ask

Who answers when I call?

An independent restoration contractor that serves your area, or a call service that connects you with one. We don't do the work ourselves; see how it works.

Does calling cost anything?

No. You pay nothing to this site. The contractor quotes its own price.

Which areas are covered?

Boise, Meridian, Nampa, Eagle, Kuna and Garden City. Say your ZIP code when you call.

Who owns the sewer pipe from my house in Boise?

Under Boise City Code 10-2-5-2 the property owner is responsible for the private service line: cleaning, unstopping, maintaining and repairing it (city code).

Is flood damage covered by my homeowners policy?

Standard homeowners policies don't cover flood, according to the Idaho Department of Insurance; flood policies typically have a 30-day wait (DOI). Ask your insurer about other water damage.

Do I need a permit for repairs?

In Boise, replacing wall coverings is exempt, but opening walls to the framing needs a permit, and so does replacing a water heater (PDS homeowner guide).

Boise and the Treasure Valley

Talk to a local restoration contractor

One call connects you with an independent contractor serving Boise, Meridian, Nampa, Eagle, Kuna and Garden City. Tell them where the water came from and how long things have been wet.

Water where it shouldn't be?

You'll be connected with an independent restoration contractor that works in Boise and the Treasure Valley.

Call (208) 568-8013

Calls may be recorded. See the referral disclosure and privacy policy.

Call (208) 568-8013